Are all of the shoes authentic?

Yes, all products sold by Smaxx Sneakers are guaranteed to be 100% authentic.

How do I contact you if I have a question about a pair of shoes?

Please visit our Contact Page or email us at

How do I consign a pair of sneakers with Smaxx Sneakers?

Please fill out the respective consignment form located under the “Consignment” header. Once we receive the form, we will email you regarding the details on how to consign with us, the procedures necessary, and the price that seems appropriate.

How long before my order is shipped?

All orders are shipped within 2-3 business days.

What shipping provider do you use?

We ship using USPS Priority Mail with tracking.

Do you accept returns or exchanges?

Unfortunately, all sales are final so no returns/exchanges are accepted.

Can I cancel or change my order?

Unfortunately, all sales are final, so cancelations will not be permitted.

Can you ship to my work address?

We only ship to confirmed addresses whether it be by PayPal or your credit card company.